Human Resource Management Practices – Leadership and Motivation Theory

Introduction:

Human resources is a business division that is liable for discovering, screening, enlisting and preparing position candidates, and overseeing representative advantage programs. Extra human asset obligations incorporate remuneration and advantages, recruiting, terminating, and staying up with the latest with any enactment that may influence the organization and its representatives. Numerous organizations have moved away from in-house inner human resources regulatory duties and re-evaluated work like finance advancement and offices to outside sellers (Nieves and Quintana 2018). The HR of from any company was responsible for the many responsibilities as well as they are also responsible for the employment engagement. The employment engagement is very much important for any organization around the world. It is quickly getting quite possibly the main markers of occupation fulfilment (Achour and Sarra 2017). Representatives today are searching for more than regular places of employment. They need to be associated with their work, energetic about the association they work for and their obligation to their partners. Employee engagement is an organization’s approach that results in the right circumstances to encourage all firm employees to adhere to the organization’s objectives and values to deliver their best performance every day and to encourage their performance to reach the organization’s success. So this assessment is about how human resource management maintain a good employment engagement through a good leadership (Chaudhary 2020). The report will talk about employee engagement as the top of an association's HR division. Subsequently, the management team needs to guarantee that cooperation, inspiration, commitment and work execution are overseen productively at a significant level across every one of these spaces. This report will unmistakably recognize openings for a methodology association to distinguish and execute the different issues and clashes engaged with doing this kind of work across various personalities and societies.

Literature review:

Motivational theory:

Monetary incentive: Every association has a wide scope of persuasive devices. These devices can be partitioned into (monetary and non-monetary) and non-monetary. The principle monetary apparatus for persuading workers is the essential compensation paid in a specific sum paying little mind to the exhibition. Variable compensation is normally paid as result subordinate rewards (Khan et al.  2017). In the event that the reward payment arrangements are indicated in a distributed record that the specialists know about, the organization manages the lawful reward. In the event that the payment standards are not determined and the reward is paid by the business' "praise", at that point it is a reasonable (praise) reward notwithstanding the components, representatives are persuaded by the proportion of the over two parts of compensation. Some would incline toward a higher essential pay that concurs with a lower (or insufficient) reward, others would favour a generally lower fundamental compensation yet would be bound to get a higher reward contingent upon the result of the work (Kilimo et al. 2017). This system is very effective in India as employees from India became happy when the rewarded by money, but in another countries like china and England.

Non-Monetary incentivesNot all motivation tools claim expenditures. A wide scope of devices that produce no expense, and decidedly affect staff. There is normally a propensity based on which representatives react to work just in the event that they perform inadequately. In circumstances where the work is proceeded true to form, it isn't worthy for representatives to react to the work as indicated by adequate norms and rules. The sort of approach is improper in light of the fact that everybody likes to be respected and feels appreciated or perceived (Malik et al. 2019). Good conduct and propensities are incorporated by giving positive work input while the representative knows that his work has been valued and the exertion made to play out the obligations has yielded the ideal outcomes. Indeed, even the best-performing undertakings performed completely in the working environment can be dreary and distressing over the long haul. Long haul execution of a similar action after some time can get normal and turn out as per plan. To forestall such a circumstance, crafted by the labourers ought to be expanded (Kuvaas et al. 2017). In the event that the worker demonstrates his value in performing straightforward errands, he ought to be appointed to more mind boggling, interesting and psychological assignments. So a person has a feeling of worker improvement, which is a vital component of inspiration. This tools is very much useful in England as people of England, they want appreciation. Employees from china sometimes use this.

Best employee engagement tools:

Proof hub: Proof Hub is an employee engagement programming that goes about as a concentrated workspace through which colleagues can share records, follow task records, and screen courses of events. The stage works with correspondence, upgrades responsibility, empowers coordinated effort and envisions singular advancement; Employees will obviously perceive how their effect on the accomplishment of the venture adds to the bigger objectives of the association. Proof Hub likewise values revealing capacities so that groups can follow their prosperity and recognize territories for development. The product is cloud-based, which dispenses with a ton of execution measures and guarantees normal reinforcement of significant information. It coordinates with extra applications to suit the group's necessities. This engagement tool will help the employees to maintain their work and time. So, this software is very useful in India and in England, the employees from china must try this software as it will also helpful for them.

Week done: Week done is an advancement and profitability tracking stage that improves correspondence among workers and their chiefs. Before every week, workers complete their profile with week by week designs, project status, and report any new snags to their prosperity, regardless of whether in-house or customer situated, administrators can follow progress toward their immediate announcing objectives and recognize victories. A group of Week done chiefs has laid out objectives that line up with the association's vision and illuminate every week after week plan. This is not useful software in India as people from another country like China and England use this software in a good manner.

Team wok:

Tuckman's Model: Tuckman's model clarifies that the group creates development and abilities, sets up connections and changes the pioneer's administration style (Donald and Carter 2020). Beginning with an administration style, pushing ahead through training, at that point taking an interest and finishing with the appointment, at which stage they are practically separated (Jones 2019). Now, the group can make a replacement chief and the past pioneer can push ahead to build up another group (Kiweewa et al. 2018). Tuckman gives a simple method to see how this overall outline bunches creates in the 'Framing, Storming, Norming, and Performing' model. Tuckman's model explicitly helps the group in work preparing, empowering gatherings to meet their maximum capacity (Hildebrandt and Marr 2020). There are four stages in this model, the stages are Forming, storming, norming and performing (Ramírez?Mora, et al.  2020). Following this four step the employees can able to follow this model. An employee from India does not follow these as their motivation, but people from England follow this as their motivation.

forming.jpg

Figure 1: Tuckman’s Model

Source: (Donald and Carter 2020)

Belbin team inventory: Belbin Team Inventory is a social test, additionally called Belbin Self-Realization Inventory, Belbin Team Roll Inventory, BSPI or BTRI (Nair 2020). It made Meredith Belbin to quantify needs for nine group jobs; He distinguished the eight as concentrating in various groups at Henley Management College (Lynch et al. 2018). The rundown is protected by Belbin's copyright and cannot be imitated in any structure. Moreover, it is not managed, comes up short on the job of master and works with criticism from partners and does not give input from the group job. Numerous fundamental examination disclosures are presently founded on this out of date rendition (Vaida 2019). Starter research recognized eight group job conduct styles - Chairman, Shaper, Plant, Monitor-Evaluator, Company Employee, Resource Investigator, Team Worker, and Completer-Finisher. The current outline has been adjusted to incorporate a 10th style - master incorporate and afterward named the executive's conduct style facilitator and the organization staff style implementer (Flores-Parra et al. 2018). Employees from England and china follow these rules, they it as it is a behavioural test.

Performance motivation:                     

360 degree feedback: 360 Degree feedback is a structure or interaction wherein legislature gets private, mysterious effort from persons working around them. This usually incorporates representative chief, collaborator and direct detailing. A blend of about eight to twelve individuals rounds out a mysterious online reaction structure that poses inquiries about a wide scope of work environment abilities (Peng and Zeng 2017). The criticism structures incorporate inquiries that are estimated on a rating scale and furthermore request that ratters give composed remarks. The respondent additionally finishes a self-rating review that incorporates a similar overview addresses acquired in the types of others. Utilizing a 360-degree criticism framework to assess execution is a typical practice, however not generally a smart thought (Brown et al. 2017). At the point when individuals utilize 360 ??degrees to gauge execution, it is hard to precisely make a 360 degree measure that establishes a climate of trust. Likewise, 360 degrees accentuates fundamental abilities, work necessities, and social and abilities as opposed to execution goals. These issues are most suitably tended to by a representative and their supervisor as a feature of a yearly audit and execution examination measure (Chicu and Nedelcu 2017). This is surely conceivable and helpful to incorporate 360 ??degree criticism in the bigger execution the board cycle however just through clear correspondence of how 3 but0 degree input will be utilized. People from England and china use this as every employees need feedback which will help them to improve so they like it as well as people from India also like this.

Traqq: Traqq is a presentation the executives instrument for checking a representative's exhibition and recording charging hours. The instrument incorporates time following capacities and takes screen captures and screen chronicles to ensure representatives are finishing beneficial work. Logged hours can be altered physically too. Purposely diminishes the nature of screen captures and video cuts gathered to keep touchy and individual data from getting apparent. Along these lines, nobody can peruse private messages and passwords with admittance to pictures. All things being equal, they will basically improve thought of ??the individual's exercises. It is very important for people, as employees can measure their performance through this tool, so Indians as well as Chinese and people from England also like this tool.

Implementation

Implementation of motivation

India: In India, in order to motivate the employees, simply implementing financial reward would work. Along with providing incentives and bonus for working overtime, employees must be offered to acquire additional financial rewards by accomplishing smaller targets. The targets must be achievable so that employees can attempt to complete those targets in order to acquire the rewards. This will not only motivate them but will also improve their performance.

In terms of challenge, slowly but steadily, more millennial are becoming employees in different companies of India. Millennial employees demand different benefits from their employers including monetary benefits. For example, they look for health benefits, work life balance, holidays and other things. Combining all these things to motivate employees would be tough as it would reduce profitability of the organization.

China: More than financial benefits, Chinese employees wish for recognition and importance. For good performance, Chinese employees can be recognized in front of the entire workplace that would motivate them to perform even better. Besides, Chinese employees respect work life balance as they prefer having a large part of a day with their families. Therefore, their privacy must be respected and work life balance must be assured.

Chinese employees also get motivated when their culture is followed and ways of working is respected. However, as a non-Chinese company, this organization has its own way of working that might not be liked by the Chinese employees. Therefore, even after implementing the above factors, if their culture and traditions are not followed, it would be tough to motivate them.

England: In terms of England, there in order to motivate employees, it would be important to invest in them. Employees or workers in England expect that their employers will invest in training and development activities and will improve their existing skills and competencies. Besides, employees from England wish for innovative work culture and they love to bear tough responsibilities. Therefore, the workplace culture must be innovation where employees will be allowed to be creative while doing their activities. Sometimes, they should be provided with big responsibilities about a project or something to ensure they think they are trusted by the organization.

It is not always possible to allow employees to work in an innovative manner as it includes risk taking that might affect the company. Preventing employees sometimes from taking a creative path can de-motivate them.

Implementation of teamwork

For the purpose of implementing teamwork, in all the three nations, Belbin’s team roles and Tuckman’s model can be implemented. Tuckman’s model can be used to allow the team members to know each other and each other’s way of working. On the other hand, Belbin’s model can be used to delegate different roles and responsibilities to different team members.

However, challenges will appear at the time of implementing Belbin’s team role theory in all these nations. In terms of teamwork, there are not much different as the definition of teamwork is similar in these nations. However, the issue will be related to which employee will follow which role and responsibility. In India, normally people do not want to carry out difficult tasks and wants to carry out tasks that they can complete easily. Through Belbin’s team roles, it is obvious that some of the employees in India will have tougher tasks than others and it can break the team bonding. In England, using this model will not cultivate troubles however, it is possible that the person who will be selected as a leader will not be supported by the other employees. It can create conflict among the team. In terms of China, it is already mentioned that they take their culture and their way of working very seriously. Al the time of creating a team it should be kept in mind that cross-cultural teams must be avoided. If cross-cultural teams are developed then the individuals from other culture (Non-Chinese) must be trained to follow cultural norms of China including their style of communication; both verbal and non-verbal communication.  If this is not followed, then it can create conflicts in the team.

Implementation of Performance management

In India, China and England; in all these nations, employees love to be engaged by their seniors. The best way of engaging with the employees would be to implement 360degree feedback system. The major advantage of this feedback system is it will collect data from not only fellow colleagues but also from manager and leaders of the organization. As a result, the chances of bias will be eliminated. Besides, it will allow the organization to calculate the performance of the employees based on several statistics such as targets they have met and others. However, one challenge of this process is it is very time consuming in large organizations where they are several employees, leaders and manager. Therefore, employee appraisal can take long time which would affect the morale of the employees.

Implementation of Engagement

In order to engage with the employees in these three nations, the simply process of communicating with the employees at the regular interval can be followed. Using tools such Proof Hub can also be used however; communicating with the employees through face-to-face interviews will provide a deeper knowledge to the management about the issues that the employees are facing while working in the organization. This can be any issue such as tools they are not understanding or are not familiar with or it can be issues created by other employees and all. Besides, through face-to-face communication, it would also be possible to listen to employees suggestions about how the organization should proceed in the future and what methods or tools (software or hardware) the organization should implement to ensure performance of the employees can be improved. Only downside of this method is it will take a long time while communicating with all the employees. Besides, if every employee provides suggestions then the organization will be overwhelmed with those suggestions. If suggestion of a group of employees is considered over the others, then the other employees might feel neglected. On the other hand, sometimes responses of the employees during the interview can be biased or influenced by their colleagues. Therefore, there is no guaranty that employees will communicate honestly about the genuine issues.

Conclusion

In the end, it can be concluded that India, China and England have different work cultures and different ways of motivating their employees. It will not be possible for the organization to implement similar methods in these nations. For example, implementing same reward systems in India, China and England will fail to cultivate employee motivation. On the other hand, even it is possible to implement similar teamwork models in these nations to ensure better teamwork some changes must be made. For example, in India, it must not be felt that a group of employees are given tough tasks intentionally. In China, it would be important to respect the culture of Chinese employees by the employees who are not Chinese. Otherwise, it would be conflicts among the members. However, in terms of employee engagement and performance review, similar methods can be implemented in all these nations. Any issue from the behaviours or the attitudes of the employees will not arise. However, the systems that are recommended has their own challenges and therefore, the organization should keep those issues in mind while implementing the suggested methods.

References:

 Achour, M. and Sarra, B., 2017. The Role of Human Resource Management Practices in Increasing the Level Of Employees Satisfaction in Algerian Companies. Indian Journal of Commerce and Management Studies, 8(1), p.82.

Brown, A., Inceoglu, I. and Lin, Y., 2017. Preventing rater biases in 360-degree feedback by forcing choice. Organizational Research Methods, 20(1), pp.121-148.

Chaudhary, R., 2020. Green human resource management and employee green behavior: an empirical analysis. Corporate Social Responsibility and Environmental Management, 27(2), pp.630-641.

Chicu, N. and Nedelcu, A.C., 2017. The usefulness of 360 degree feedback in developing a personal work style. In Proceedings of the International Conference on Business Excellence (Vol. 11, No. 1, pp. 448-453). Sciendo.

Delaney, M.L. and Royal, M.A., 2017. Breaking engagement apart: The role of intrinsic and extrinsic motivation in engagement strategies. Industrial and Organizational Psychology, 10(1), pp.127-140.

Donald, E.J. and Carter, A., 2020. Overview of Common Group Theories. Group Development and Group Leadership in Student Affairs, p.17.

Flores-Parra, J.M., Castañón-Puga, M., Evans, R.D., Rosales-Cisneros, R. and Gaxiola-Pacheco, C., 2018, June. Towards team formation using belbin role types and a social networks analysis approach. In 2018 IEEE Technology and Engineering Management Conference (TEMSCON) (pp. 1-6). IEEE.

Hildebrandt, A. and Marr, J., 2020. NICK SABAN–A CASE STUDY FOR RECRUITMENT METHODS AND APPLICATION OF TUCKMAN’S MODEL OF TEAM DEVELOPMENT. MANAGERIAL PERCEPTIONS OF STEM WORKFORCE SUPPLY AND DEMAND, p.57.

Jones, D., 2019. The Tuckman’s Model Implementation, Effect, and Analysis & the New Development of Jones LSI Model on a Small Group. Journal of Management, 6(4).

Khan, N., Waqas, H. and Muneer, R., 2017. Impact of Rewards (Intrinsic and extrinsic) on employee performance: with special reference to courier companies of city Faisalabad, Pakistan. International journal of management excellence, 8(2), pp.937-945.

Kilimo, D., Namusonge, G.S. and Makokha, E.N., 2017. Determinants of intrinsic and extrinsic rewards on employee performance in Kapsara tea factory company Trans Nzoia County Kenya.

Kiweewa, J.M., Gilbride, D., Luke, M. and Clingerman, T., 2018. Tracking growth factors in experiential training groups through Tuckman’s conceptual model. The Journal for Specialists in Group Work, 43(3), pp.274-296.

Kuvaas, B., Buch, R., Weibel, A., Dysvik, A. and Nerstad, C.G., 2017. Do intrinsic and extrinsic motivation relate differently to employee outcomes?. Journal of Economic Psychology, 61, pp.244-258.

Lynch, D.S., Lynch, M.J. and Clemens, C.M., 2018. Belbin Team Roles. The Handbook of Communication Training: A Best Practices Framework for Assessing and Developing Competence.

Malik, M.A.R., Choi, J.N. and Butt, A.N., 2019. Distinct effects of intrinsic motivation and extrinsic rewards on radical and incremental creativity: The moderating role of goal orientations. Journal of Organizational Behavior, 40(9-10), pp.1013-1026.

Nair, D., 2020. A Review of Prominent Models of Team Roles and Conceptualizing a New Model. Nair, D., & Rani, NM (2020). A REVIEW OF PROMINENT MODELS OF TEAM ROLES AND CONCEPTUALIZING A NEW MODEL. Humanities & Social Sciences Reviews, 8(3), pp.1341-1349.

Nieves, J. and Quintana, A., 2018. Human resource practices and innovation in the hotel industry: The mediating role of human capital. Tourism and Hospitality Research, 18(1), pp.72-83.

Peng, A.C. and Zeng, W., 2017. Workplace ostracism and deviant and helping behaviors: The moderating role of 360 degree feedback. Journal of Organizational Behavior, 38(6), pp.833-855.

Ramírez?Mora, S.L., Oktaba, H. and Patlán Pérez, J., 2020. Group maturity, team efficiency, and team effectiveness in software development: A case study in a CMMI?DEV Level 5 organization. Journal of Software: Evolution and Process, 32(4), p.e2232.

Vaida, M.F., 2019, October. Collaborative education teams development using alternative methodologies. In Proceedings of the 2019 11th International Conference on Education Technology and Computers (pp. 223-227).

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