MANAGING A SUCCESSFUL BUSINESS PROJECT ON EQUALITY AND DIVERSITY

 

LO1

P1 Presenting project aim and objectives

Introduction

The equality and diversity is mainly used in business firms in order to provide equal opportunity to the employees. However, most of the business firms in UK mainly face issues in order to implement diversity within the workplace due to acceptance, language and communication and cultural differences. On the other hand, the workplace diversity has also helped many business entities to grow its business as well. In addition, the business firms will also be able to inspire creativity along with innovation with the implementation of workplace diversity. Moreover, the workplace diversity will also help the employees in a business entity to get opportunity for personal and professional growth (ANJORIN and Jansari, 2018). On that note, it can be said that the workplace diversity will mainly help a business firm to develop its reputation within its business market. Furthermore, a business firm which is operating in the global market will also be able to attract and retain the best quality of employees through which the organisation can develop its business process. Apart from the growth in production rate, a business will also be able to create a strong relationship with the employees. Through developing a good relationship with the staffs, a business firm will also be able to motivate the employees as well. In the same way, the workplace diversity and equality will also help the company EE Telecom to increase the morality of the employees. The company EE Telecom is a telecommunication based companies operating in the market of United Kingdom. Therefore, the focus of this research report is laid on the benefits of workplace diversity for the company EE Telecom. Moreover, the research paper will also shed light on the development of business process of EE telecom with the implementation of workplace diversity and equality.

Aim

The aim of this paper is to analyse the importance of workplace diversity and equality for developing the reputation of the company EE Telecom.

Objectives

  • To highlight the necessity of equality and diversity within the workplace
  • To identify the process for implementing the workplace diversity and equality
  • To analyse the benefits of equality in an organisation
  • To improve the performance of the employees through implementing the workplace diversity
  • To overcome the challenges for implementing the diversity

P2 Covering the project's requirements

Cost

The approximate cost of the project will be £10000. The project cost will be arranged by the firm EE Telecom from different sponsors.

Scope

There is a high scope for the company EE Telecom in this project. Diversity has been used by most of the business firms for motivating the staffs, therefore, this project will also create many scope for the company as well. On the other hand, the benefits of the workplace diversity and equality should be analysed by the firm so that the future scope can be managed. It is also very important for the authorities of the EE Telecom to use different techniques in order to implement the diversity within the workplace. It has been evident that a business firm which is using the workplace equality and diversity will be able to manage a good relationship with the staffs.

Time

For completing the project, the project manager has given minimum 12 weeks of time to the project members. Within the given time, the company should try to complete the project. By completing the project within the given time, the company will be able to save the cost and the resources (Sharma et al. 2017). Moreover, the business efficiency will also be increased for the firm if it implements the diversity and equality strategy within a short time. On that note, it can be said that time is the important factors for an organisation for completing a project.

Quality

Quality is also one of the important factors for a company in order to complete a project. On other hand, the quality will also help the firm to implement the diversity and equality strategy within a short time (Dale-Olsen and Finseraas, 2019). Therefore, it can be said that the quality will mainly determine the effectiveness of the project for the company EE Telecom.

Communication

It is also very important for the authorities of the firm EE Telecom to communicate with the leaders about the implementation of workplace diversity and equality. On that note, the firm EE Telecom should try to implement the strategy within a short time.

Risk

There are several risks which can affect the outcome of the project:

  • Lack of appropriate resources
  • Lack of HR department
  • Lack of cooperation
  • Lack of communication

Resources

The resources of the project mainly include the project team, tools, money and technology. With the help of aforementioned resources, the project members of EE Telecom will be able to complete the project (Nagy, 2018). In addition, the resources should be arranged by the firm for the staffs so that a good quality of project can be presented.

 

P3 Presenting the WBS and Timeline for the project

WBS

Image 1: WBS

(Source: self-created)

Gantt chart

Activities

W 1

W2

W3

W4

W5

W6

W 7

W 8

W 9

W10

W11

W12

Set Project Aims and Objectives

 

 

 

 

 

 

 

 

 

 

 

 

Defining Project Scope, Risk and Resources

 

 

 

 

 

 

 

 

 

 

 

 

 Market Research

 

 

 

 

 

 

 

 

 

 

 

 

Data Collection

 

 

 

 

 

 

 

 

 

 

 

 

Data Analysis

 

 

 

 

 

 

 

 

 

 

 

 

Conclusion and Recommendation

 

 

 

 

 

 

 

 

 

 

 

 

Report writing

 

 

 

 

 

 

 

 

 

 

 

 

 

LO2

P4 Using quantitative and qualitative methods for achieving objectives and aims

Research methodology

The research paper is basically determined by quantitative and qualitative research methods. Through using both the research methods, the researcher will be able to conduct both survey and interview. This procedure will provide an opportunity for the researcher to present the outcome of the equality and diversity strategy in a proper manner (Wahab and Jaafar, 2018). On the other hand, the researcher will also evaluate the importance diversity strategy in the workplace of EE Limited. However, the researcher will mainly use the deductive research approach so that the data can be collected from survey and interview process in an effective way (Barak, 2016).

Quantitative research

The researcher has chosen the quantitative research for conducting a survey session with 35 employees of EE Telecom. The survey process will help the researcher to present the actual facts and figures about the importance of diversity in an organisation. In order to do the survey, the researcher will arrange a set of questions for the employees.

Qualitative research methods

The qualitative research methods will mainly allow the researcher to do the interview process with the two managers of the firm EE Telecom. In the same context, the interview session will also help the researcher to analyse the implementation process of workplace diversity and equality within the organisational process along with the benefits (Flory et al. 2019). This will also help the researcher to carry out the research paper in a proper way through which other business firms in UK will implement this strategy.

Survey questionnaire

Q1) Do you agree that the diversity and equality is important within the workplace?

Options

Response percentage

Number of responses

Total number of respondents

Strongly agree

34%

12

35

Agree

37%

13

35

Neutral

9%

 3

35

Disagree

6%

2

35

Strongly disagree

14%

 5

35

Table 1: Importance of diversity and equality within the workplace

Figure 1: Importance of diversity and equality within the workplace

Analysis

The above figure shows that 37% of the respondents have agreed that the usage of equality along with diversity is necessary for an organisational success. However, only 6% of the respondents have not agreed with the fact. But, most of the respondents have agreed the fact as they have understood the importance of this strategy.

Q2) How far do you agree with the fact that the workplace diversity improves the performance of the employees?

Options

Response percentage

Number of responses

Total number of respondents

Strongly agree

43%

15

35

Agree

34%

12

35

Neutral

9%

 3

35

Disagree

11%

4

35

Strongly disagree

3%

 1

35

Table 2: Using workplace diversity for improving the performance

Figure 2: Using workplace diversity for improving the performance

Analysis

It can be seen that 43% of the respondents have approved with the fact that workplace diversity helps the employees to improve their performance. As workplace diversity and equality provides equal opportunities to the employees, therefore, the employees get motivated for achieving the organisational goals.

Q3) Do you agree that the workplace diversity helps a company to improve its reputation?

Options

Response percentage

Number of responses

Total number of respondents

Strongly agree

51%

18

35

Agree

31%

11

35

Neutral

3%

 1

35

Disagree

9%

3

35

Strongly disagree

6%

 2

35

Table 3: Using workplace diversity for improving the reputation

Figure 3: Using workplace diversity for improving the reputation

Analysis

The above graph mainly represents that 51% of the respondents have approved that workplace diversity helps a business firm to improve its reputation. With the execution of diversity in the organisational culture, a business entity will be able to promote its corporate social responsibility as well.

Q4) Are you satisfied with the implementation of workplace diversity and equality?

Options

Response percentage

Number of responses

Total number of respondents

Yes

57%

20

35

No

43%

15

35

Table 4: Satisfaction of the employees

Figure 4: Satisfaction of the employees

Analysis

The above graph mainly shows that the 57% of the respondents are satisfied with the implementation of workplace diversity and equality. According to their response, it has been seen that diversity and equality mainly provides equal opportunities to the employees and increase their working efficiency. Therefore, most of the respondents are satisfied with the implementation of diversity and equality within the workplace.

Q5) What are the barriers of workplace diversity and equality?

Options

Response percentage

Number of responses

Total number of respondents

Lack of communication

43%

15

35

Generation gaps

34%

12

35

Lack of respect and acceptance

14%

5

35

Others

9%

3

35

Table 5: Barriers of workplace diversity and equality

Table 5: Barriers of workplace diversity and equality

Analysis

From the above graph, it has been seen that lack of communication is one of the major barriers of implementing the workplace diversity and equality. On the other hand, the generation gaps can also create issues for the business firms in order to implement the diversity in the culture of the  firm. Due to the barriers of workplace diversity and equality, the business entities will also face issues for motivating the employees. Furthermore, the cooperation between employees and the management can also be damaged due to the barriers of workplace diversity and equality.

Qualitative research

Q1) Do you think that the diversity and equality are important within the workplace?

1st Manager

2nd Manager

Yes, I think that the mixture and equality both are important within the workplace. I think that the implementation of the workplace diversity and equality will mainly help a firm to develop a positive workplace.

Yes, I also think that both the diversity and equality are important for the development of a company. I also think that with the implementation of diversity will help the firm to motivate the employees as well. On that note, the employees will be able to respect each other’s value.

 

Analysis

The above interview mainly highlights the importance of diversity and equality within the workplace. On the other hand, the implementation of diversity can also help the firm to motivate the team members for achieving the organisational goals and objectives.

Q2) Do you agree that the reputation of company will be improved by implementing diversity?

1st Manager

2nd Manager

Yes, I agree that the reputation of an organisation can also be improved by implementing diversity and equality. In the same context, I also think that customers will be able to know about the brand of EE Telecom as well.

Yes, I also agree that a company’s company can be improved with the implementation of diversity within the organisational culture. by developing the reputation, a company will also be able to attract and retain the potential employees as well.

 

Analysis

The above interview also sheds light on the improvement of company’s reputation by implementing the diversity and equality within the workplace. In addition, the interview also presents that the process through which the company EE Telecom will improve its reputation in the global market by using equality and diversity.

Q3) Do you think that diversity and equality could help the employees to improve their performance?

1st Manager

2nd Manager

Yes, I think that the diversity and equality can help the employees to improve their performance. A company will be able to achieve the goals by helping the staffs to develop their working performance.

Yes, I also think that diversity and equality could help a firm to develop the employee’s working efficiency. By improving the employee’s performance, the company will be able to develop its business process.  

 

Analysis

From the above interview, it can be said that the improvement of employee’s performance can also be determined with the implementation of workplace equality and diversity. In addition, the employee’s performance can also help the company EE Telecom to achieve its goals within a short time.

Q4) What according to you is one of the barriers that could make it difficult for implementing diversity and equality?

Manager 1

Manager 2

I think that the lack of communication can affect the implementation process of diversity and equality. In the same context, I also believe that the diversity and equality can also be affected if the employees do not communicate with each other.  

I think that generation gap can also affect the implementation process of equality and diversity within the workplace. Due to the generation gap, a company will not be able to provide equal chance and rights to each and every employee   

 

From the above interview, it can be said that lack of communication and generation gap are the two major barriers which can damage the implementation process of workplace diversity and equality. In the same context, the aforementioned factors can also affect the overall organisational process as well.

LO3

P5 Analysing appropriate tools for data

In this project, the researcher has used the quantitative and qualitative research process. In addition, for the quantitative research process, the researcher has mainly used the survey process with 35 employees of EE Telecom. Moreover, for the qualitative research process, the researcher has used the interview session with two managers of the firm. Both the research methods have helped the researcher to understand the effectiveness of the topic. On the other hand, the working environment decent variety has likewise assisted numerous business substances with growing its business. Moreover, the business firms will likewise have the option to move innovativeness alongside advancement with the usage of work environment decent variety (Tran, 2017). Additionally, the work environment decency will help the representatives in a business element to get open door for employee’s development. On that note, it tends to be said that the work environment assorted variety will essentially enable a business to firm to build up its notoriety inside its business advertise. Besides, a business firm which is working in the worldwide market will have the option to pull in and hold the best nature of representatives, which will likewise assist the firm with increasing its efficiency procedure. Aside from the development rate, a business will likewise have the option to make a solid association with the workers. Through building up a decent association with the staffs, a business firm will likewise have the option to persuade the representatives (Lynch, 2017). Similarly, the work environment assorted variety and correspondence will help the organization EE Telecom to expand the ethical quality of the employees.

In addition, the researcher has also identified the barriers which can damage the implementation process of the diversity and equality. It has been identified that the barriers to diversity can affect the operating process of an organisation (Roberson, 2019). From the aforementioned barriers, the researcher has mainly focused on the lack of communication. As argued by different authors and scholars, lack of communication is one of the major issues which can affect the implementation process of diversity and equality within the workplace. Due to the lack of communication, the managers of EE Telecom will not be able to cooperate with the staffs. This ineffective cooperation will mainly affect the workplace culture of EE Telecom (Fine et al. 2020). On that note, the researcher has taken the data from the survey and interview process. Both the sessions have helped the researcher to evaluate the importance of workplace diversity (Ng and Sears, 2018). By introducing the significance of decent variety and equity inside the working environment, different business organizations will have the option to execute this technique in a powerful manner. Furthermore, the researcher has also highlighted the benefits of implementing diversity and equality within the workplace. One of the major benefits that the researcher has presented is the performance development of the employees. Aside from the working efficiency, a business firm will have the option to assist the workers with getting associated with the inventive and innovative methodology. Through presenting the appropriate benefits of workplace diversity and equality, the researcher has also helped the business firms in UK to implement this strategy (Davis et al. 2016). Therefore, it can be said that the qualitative and quantitative research process has helped the researcher to carry out an effective analysis of the study.

P6 Communicating the recommendations for drawing out valid conclusion

From the data analysis portion, it has been observed that maximum number of respondents have approved that equality is significant for the growth of an organisation. In addition, the researcher has also evaluated the benefits of diversity. It has been identified that the workplace diversity mainly helps a business firm to improve the organisational culture so that the employees can be motivated (Cui et al. 2018). In the same context, the research process has also been done by the researcher in a proper manner. On the other hand, the data compilation procedure has also been performed by the researcher in an ethical manner. This has also helped the researcher to collect information from the respondents in an effective way. It has also been identified that the workplace diversity also helps the employees to improve their performance (Bursell and Jansson, 2018). Furthermore, the researcher has additionally recognized the boundaries which can harm the execution procedure of the decent variety and equity. It has been recognized that the issues of implementing the workplace diversity and quality are negative culture, issue experts, absence of representative inclusion, and absence of subsidizing and social contrasts alongside absence of correspondence. It is evident that the researcher has also taken the responses from the employees in order to analyse the topic in a better manner.

From the previously mentioned boundaries, the analyst has essentially centred on the absence of correspondence. As contended by various creators and researchers, absence of correspondence is one of the significant issues which can influence the usage procedure of decent variety and equity inside the work environment (Risberg and Gottlieb, 2019). Because of the absence of correspondence, the administrators of EE Telecom won't have the option to help out the staffs. This ineffectual participation will for the most part influence the work environment culture of EE Telecom. On that note, the analyst has taken the information from the study and meeting process. Both the sessions have helped the researcher to assess the significance of working environment decent variety and consistency (Sakdiyakorn and Wattanacharoensil, 2018). By showing the significance of decent variety and equity inside the work environment, different business organizations will have the option to execute this technique in a viable manner. Besides, the researcher has featured the advantages of executing assorted variety and balance inside the work environment. One of the significant advantages that the analyst has displayed is the presentation advancement of the workers. Aside from the presentation advancement, a business firm will likewise have the option to assist the representatives with getting associated with the imaginative and creative methodology (Phillips et al. 2016). Through introducing the fitting advantages of working environment assorted variety and correspondence, the analyst has additionally helped the business firms in UK to execute this methodology. In this manner, it very well may be said that the subjective and quantitative research process has helped the researcher to do a successful analysis about the topic.

Equality and diversity within the workplace is most needed. Equality and diversity can be used by a business firm for promoting its corporate social responsibility as well. This diversity mainly creates opportunities for the employees in a company to get promotion along with new work responsibilities. In addition, the companies can also implement the equality culture within the workplace for minimising the discrimination practices (Arnold, 2019). It has been observed that the diversity is mainly grouped into two categories. The important categories of diversity mainly include the gender discrimination, age and race. On the other hand, the optional categories are the education, faith and earnings. The aforementioned discrimination is very common in business firms due to which the companies are facing huge turnover. However, after the impact of globalisation, the business organisations are becoming more conscious about their reputation in the international market. On that note, the firms are implementing strategies like equality along with diversity in order to maintain a positive organisational culture. Furthermore, the competition is also increasing within the global business market in a rapid manner. Therefore, the necessity of implementing equality culture in the organisational culture is increasing. This equality culture not only helps a company to develop its reputation but also it helps the employees in the firm to improve their performance (Tamunomiebi and Onah, 2019).

On the other hand, the major goal of equality is to ensure that everyone has access to the same types of opportunities as well as the same fair treatment in the workplace (Lambert, 2016). By promoting equality and diversity which have a policy to match within the business therefore it can be said that it will thrive as well as people of different types of backgrounds can come together along with will be able to achieve success. Through the equality it can be ensured that every individual in an organization will get same and equal opportunities regardless of their lifestyle background as well as different abilities (Ravazzani, 2016). Diversity variety the executives and corresponding open doors are two unique terms. The term equivalent open doors is related with open-minded, rights based, and is settled in comparison of legitimate principles whereby it is outfitted towards expanding the extent of minority and women in senior positions in the workplace (Rajput and Talan, 2017). Diversity variety the executives is somewhat unique and is fairly centred around authoritative activity whereby associations midpoint around esteeming distinction notwithstanding non-segregation and worries on concerning each individual in the working environs paying little heed to their race and gender among dissimilar factors. Associations will unquestionably consent to administrative necessities and have recruitment targets and in this manner bring out dissimilar work environment program leaving out segregation, for example, in UK, the Racial Discrimination Act and Discrimination Act 1975 (Joshi, 2017). In the same context, organizational policies are being created by a company or organization in order to eliminate discrimination from the workplace.

Recommendation

In order to implement the workplace diversity and equality, it is necessary for an organization to cooperate with the employees. With the help of employee’s cooperation, a business firm will have the choice to complete the frameworks of workplace arranged assortment and consistency in a convincing way. In addition, the social courses of action should be completed inside the affiliation in order to execute the different assortment and equalization inside the workplace. By using working condition not too bad assortment and equalization, a business firm will have the alternative to keep up a reasonable culture too. In addition, the varying assortment and equalization will generally empower a business to firm to develop its reputation inside the business promote. On that note, it can be said that the association EE Telecom will have the alternative to improve its reputation by using working condition arranged assortment and consistency. It has been recognized that the improvement of reputation will help EE Telecom to work its business in the UK promote in a convincing way. Furthermore, it is also significant for the specialists of the firm EE Telecom to communicate with the management about the execution of working environment decent variety and balance. In a similar setting, a reasonable method of correspondence ought to be utilized by the administration of the firm so as to discuss the undertaking with the colleagues of the firm. This will assist the firm with implementing the methodology inside a brief timeframe. It has been distinguished that work environment decent variety and equity chiefly causes a firm to improve the exhibition of the representatives. On that note, the firm EE Telecom should attempt to execute the system inside a brief timeframe with the goal that the representative's presentation can be expanded. Apart from the cultural development, the company EE Telecom should use an appropriate communication process for helping the employees to communicate with each other. An effective communication method will also help the management of EE Telecom to implement the workplace diversity within the workplace culture of the firm in an effective way.

Conclusion

From the above study, it can be concluded that the workplace diversity and equality mainly helps a business firm to overcome the challenges in motivating the employees. It is vital for the organization EE Telecom to build up a suitable arrangement for executing the working environment assorted variety and correspondence. Furthermore, the organization should attempt to break down the cost, scope, time, quality, correspondence, hazard and assets for actualizing the decent variety and equity. By building up an arrangement, the organization will have the option to examine the necessary parts for executing the assorted variety and equality. In addition, the company EE Telecom has also used the culture of the firm in such a manner through which the goals and objectives can be achieved. Moreover, the cultural diversity has helped various organisations in the global market to improve their reputation by developing the performance of the employees. Therefore, the company EE Telecom should try to implement different cultures, languages and beliefs so that the employees can respect each other. This will mainly help the employees to develop their working efficiency. However, the barriers of the diversity and equality have also been discussed by the researcher in the paper. In order to identify the appropriate barriers and its effectiveness, the researcher has conducted the interview and survey session with the managers and employees of EE Telecom. The research report has also evaluated the data analysis tools and techniques so that the results can be analysed in an effective way.

Through taking their responses, the researcher has presented the importance and need of diversity and equality within the workplace. By utilizing work environment decent variety and balance, a business firm will have the option to keep up a fitting society also. Moreover, the decent variety and balance will fundamentally enable a business to firm to build up its notoriety inside the business advertise. On that note, the organization EE Telecom will have the option to improve its notoriety by utilizing work environment assorted variety and balance. It has been recognized that the advancement of notoriety will help EE Telecom to work its business in the UK showcase in a viable way. Moreover, it is likewise critical for the authorities of the firm EE Telecom to speak with the administration about the execution of workplace diversity and equalization. In a comparative setting, a sensible strategy for correspondence should be used by the organization of the firm in order to talk about the try with the partners of the firm. This will help the firm with executing the approach inside a brief time period. It has been separated that workplace conventional assortment and value mainly makes a firm improve the display of the agents. On that note, the firm EE Telecom should make an effort to execute the framework inside a brief time allotment with the objective that the delegate's introduction can be extended. Aside from the social advancement, the organization EE Telecom should utilize a proper correspondence process for helping the workers to communicate in an effective way.

LO4

P7 Reflection

As in my personal opinion, I think that the research paper has been done in a proper manner so that the readers can understood the importance of the study. From this project, I have mainly learned that the workplace diversity and equality mainly helps a business firm to improve its reputation by improving the performance of the employees. I believe that the company EE Telecom is the best example as the firm has implemented the diversity and equality in order to improve its reputation within the global market. On that note, I think that every business firm which is operating in the country UK should try to implement the workplace diversity and equality. Furthermore, I also think that the diversity and equality can also be used in an organisation for mitigating the discrimination issues. However, I believe that the barriers should be considered by the business entities while implementing the equality within the workplace. On the other hand, for completing this project, I have mainly used the qualitative and quantitative research methods. Both the research methods have helped me to conduct the interview and survey session in an effective way. This research process has given me an appropriate idea about the process of conducting a research paper. Furthermore, I have also not asked any kind of personal questions to the respondents. I have maintained ethics and values while conducting the survey and interview session. However, I have faced problems while taking the responses from the respondents. Some of the respondents have not given appropriate answer due to which I have faced difficulties in order to analyse the results of survey. I have further used the quantitative research methods for taking the responses from the managers which helps me to present the needs and demands of diversity within the organisational culture in an effective way.

I think that the selection of employees for the survey process is appropriate as it has helped me to get idea about the effectiveness of diversity and equality within the workplace. I also believe that the significant points of uniformity and assorted variety are basic and it is to guarantee that everybody approaches identical kinds of chances from well as a similar reasonable treatment. Through the balance it tends to be guaranteed that each person in an association will get same and equivalent open doors paying little heed to their way of life foundation just as various capacities. On that note, I think that every business firm which is operating in the country UK should try to implement the workplace diversity and equality. I think that the term balanced open entryways is connected with liberal, rights based, and is settled in correlation of authentic standards whereby it is furnished towards growing the degree of minority and ladies in senior situations in the working environment. In the same context, I also think that the diversity can also make it difficult for a firm to develop cooperation within the organisation. I believe that a business firm should try to use the diversity and equality strategy for improving the working culture of the employees. I think that equality will also help the minorities in the workplace to get appropriate opportunities to develop their career. Furthermore, I also think that the research paper has also been conducted by analysing different articles and journals. I have also maintained ethics while taking the information from the respondents. This has also helped me to collect the data by maintaining the guidelines of the Data Protection Act.

 

 

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